Visituros Support

Signing in

Enter your email in the app, then open the secure magic link sent to that address on the same device. Check spam or junk folders if the message does not arrive within a few minutes. If your account has a password, you can choose “Use a password instead” on the sign-in screen.

Location recording

Visituros needs location permission to record a route. Background location is used only while an activity is actively recording. You can review or change permission in your device settings.

Photos

Photo access is requested only when you choose photos to attach. If an upload fails, confirm your internet connection and try a photo smaller than 10 MB.

Community safety

Reviews are reviewed before publication. Public activities and photos are visible to others only after moderation. To report a review, activity, or photo in the app, open its menu and choose “Report content.” You can also block an author from the same menu; manage blocked users in Settings. Reports are reviewed by the Visituros team, and abusive material may be removed.

For urgent safety concerns or trouble using the in-app report option, email roman@visituros.com with a link or description of the content. Do not send sensitive personal information unless it is needed to investigate.

Privacy and account deletion

Read our Privacy Policy or see how to delete your account and data.